CONTACT US

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Have a question about driving, partnerships, or the ambassador program? We're here to help.

Call Us

Mon–Fri, 9 AM – 6 PM EST

(919) 473-3349

Email Us

We respond within 24 hours

support@iceinnovations.ai

Location

Raleigh, North Carolina

Serving NC & Beyond

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Headquarters

Raleigh, North Carolina
United States

Business Hours

Monday – Friday9:00 AM – 6:00 PM EST Saturday10:00 AM – 2:00 PM EST SundayClosed

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Common Questions

Frequently Asked

How do I become an ICE driver?

Download the ICE app from the App Store or Google Play, complete the application, and upload your documents. Approval typically takes 24–48 hours.

What is the Ambassador Program?

Earn money by referring drivers and riders to ICE. Ambassadors earn commissions on every referral and can unlock higher tiers with more activity.

How is ICE different from Uber or Lyft?

ICE uses a subscription model — drivers keep 75%–100% of their fares instead of losing 40–50% to the platform.

What areas does ICE serve?

Currently launching in North Carolina (Raleigh-Durham and Charlotte) with plans to expand based on driver demand.